Privacy Policy

1. Introduction

Welcome to PrizePep. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our raffle fundraising platform.

2. Information We Collect

We may collect information in the following ways:

• Account information: Name, email address, and other details you provide when creating an account or organizing a raffle.
• Transaction data: Payment and ticket purchase information necessary to process raffle entries.
• Usage data: Information about how you interact with our platform, including IP address, browser type, and pages visited.
• Communications: Records of correspondence when you contact us for support or feedback.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services; process transactions; send you updates about your raffles; respond to your inquiries; and comply with legal obligations. We may also use aggregated, anonymized data for analytics and to improve our platform.

4. Information Sharing

We do not sell your personal information. We may share your information with service providers who assist us in operating our platform (e.g., payment processors, hosting providers), with raffle organizers when necessary for their raffle operations, or when required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data; object to or restrict processing; or request data portability. Contact us to exercise these rights.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.